-Daily Continental breakfast

-Daily housekeeping

-English-speaking villa manager

-Thai chef service

-Complimentary round-trip airport transfer (based on same flight only)

-Turn-down service

-Concierge service

-Complimentary Wi-Fi

-One extra bed is available at USD100++ per night for adults and USD50++ per night for children (3-8 years); includes daily breakfast

-Chef or in-villa shopping service is available at THB 650 or 20% of grocery cost as handling fee, whichever is greater, +7% VAT

-Pre-arrival shopping service is available at THB 650 or 20% of grocery cost as handling fee, whichever is greater, +7% VAT

-Babysitting Available with advance notice (additional fee)

-Laundry service can be arranged (additional charge)

Low & high seasons

All payments received will be credited for the same property for a period of 12 months, excluding prime & peak seasons. All payments will be forfeited for any cancellation within 45 days of arrival.

Prime & peak Seasons

All payment (s) received will be forfeited or refunded in pro-rata shall another booking be secured for the same period that has been cancelled.

No refund when cancellation occurs within 75 days from arrival

Early Check-in & Late Check-Out fees

Early departure, immediately on arrival or later during the dates of stay, will be considered a cancellation and all funds will be forfeited

Notes

An admin fee of USD 50 +7% VAT will apply in the event of a refund and/or amendment to any reservation.The above cancellation charges also apply if ILS cancels the booking due to non-payment of the balance.If the dates of the booking require to be changed or amended, this may be treated as a cancellation of the original booking and cancellation charges may apply.

- Intermediate + High + Prime Seasons: 30% deposit, with balance due 45 days prior to arrival

- New Year Season: 50% deposit, with balance due 75 days prior to arrival

- For booking within 45 or 75 days of arrival according to the season, full payment due upon confirmation